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General Policies (click on a topic below to jump to that policy)
Hours of Operation Shipping 90-Day Return Policy Payment Methods Sales Tax Product Availability Pricing Policy Damaged Shipments About Us Disclaimers
Hours of Operation
Golf Jackpot is located in Southern California and operates on Pacific Standard Time. Our hours of operations are listed below for your conveneince. We have a voice mail system which we check regularly, so if you reach us during closed hours, please leave a detailed message and we will return your call promtly. You may also send us an e-mail which we will reply to promptly during the next business day at service@golfjackpot.com. Monday-Friday 8:00 AM - 5:30 PM
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Shipping
We ship all of our products via UPS and all orders placed before 4:00 PM PST will ship same day pending that the product is in stock and not back-ordered. We also offer expedited shipping to ensure you can receive the product you need in time. You will receive a notification e-mail from UPS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival. If you order total prior to sales tax is greater than $99, you are eligible for FREE UPS GROUND SERVICE. WE DO NOT CHARGE ANY HANDLING FEES! WE ONLY CHARGE THE UPS DISCOUNTED RATE THAT IS CHARGED TO US! We also proudly ship to our Armed Forces APO/FPO customers. These packages will ship within 24 hours and will be shipped via USPS.
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90-Day Satisfaction Return Policy
At Golf Jackpot, our first concern is your 100% saitsfaction. That’s why we offer the best return policy online! If you are not completely satisfied with your purchase, return it for full credit back to your credit card within 60 days of purchase. You will also have an additional 30 days to return the product for full store credit to any of our products we offer. Shipping fees will not be refunded and you are responsible for the cost of returning the product back to us. Follow these simple instructions to return your product: 1. Call our toll free number 866-306-5225 during business hours to speak to a customer representative. Ask for a return authorization number and the terms of your return will be discussed. 2. Pack up your product securely and send it to: Golf Jackpot 1408 S. Village Way Santa Ana, CA 92705 3. You will be contacted when your package is received and your credit will be promptly issued.
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Payment Methods
Golf Jackpot Accepts the Following Credit Cards:
 Unfortunately, we cannot accept checks, C.O.D. or Money Orders at this time. If you have any questions regarding your payment, feel free to send us an E-Mail to service@golfjackpot.com
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Sales Tax
Our apologies go out to our California Customers. Since our business is located in this state, the state and federal governments require that we charge sales tax on orders shipped within California. Sales tax will automatically be calculated and added to all orders shipped within California. All other non-California customers will not be charged sales tax on their purchases.
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Product Availability
We here at Golf Jackpot do everything we can to ensure that the items shown on the site are available at the time of your order, and that you are able to get your order when you want it. However, there are times when unforeseen demand exceeds our expectations. We will immediately notify you via E-Mail of when we expect to ship your order. At that time, if you wish to cancel or change your order, just let us know at service@golfjackpot.com Please Note: All orders are subject to acceptance by Golf jackpot and we reserve the right to refuse delivery of any orders we feel may be fraudulent. We also reserve the right to limit quantities of product when we deem necessary.
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Pricing Policies
Low Price Guarantee: Golf Jackpot prides itself on offering the absolute lowest prices available on the Internet! If for some reason we do not have the lowest available price offered by an authorized dealer, we will match the competitors price and cover half of the charges for UPS Ground Service. It is important to purchase from an authorized dealer because you avoid purchasing stolen or knock-off type clubs and we can honor the lifetime warrantees offered by the manufacturers. General Pricing Policy: Golf Jackpot strives to constantly maintain accurate, competitive pricing on every item we offer. However, occasionally mistakes occur. If you feel there is a pricing error on our site, feel free to contact us at pricingerrors@golfjackpot.com . We will do everything we can to ensure your total satisfaction. Prices and product availability are subject to change without notice. If there is a price discrepancy on our site, Golf Jackpot reserves the right to not honor the listed error. We will commend those who point out the error and make them a favorable deal for helping us recognize the error.
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Damaged Shipments
Occasionally, product is damaged while in transit. It is a good idea to check your packages for any signs of shipping damage before opening and note any damage. Please keep your original packaging slip as you will need it for your return. If there is obvious damage, please do the following: 1. Call the shipping company (UPS, USPS) as soon as possible to submit a damage report. 2. If you do need to return the products, follow the returns instructions found at this link. Our goal is your complete satisfaction. Should you need to return merchandise due to a damaged shipment, Golf Jackpot will promptly replace your merchandise upon receipt of your return.
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About Us
Golf Jackpot is a trademark owned and operated by Worldwide Golf Enterprises, Inc. We are located in Santa Ana, CA and have been in the discount golf business since 1965. We are one of the largest golf discounters in the United States. Take advantage of our size and discounts and order today!
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Disclaimers
Golf Jackpot makes every effort to ensure the accuracy of the information on this site. The content on this site may include some inaccuracies, typographical errors and/or omissions. As such, Worldwide Golf Enterprises does not accept any responsibility for errors or omissions.
THIS GOLF JACKPOT WEB SITE IS PROVIDED BY WORLDWIDE GOLF ENTERPRISES "AS IS, AS AVAILABLE" BASIS. WORLDWIDE GOLF ENTERPRISES MAKES NO REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OR RELIABILITY OF THIS WEB SITE, THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION ON THIS WEB SITE, OR THE QUALITY OR SAFETY OF ANY PRODUCTS ON THIS WEB SITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WORLDWIDE GOLF ENTERPRISES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHER, WORLDWIDE GOLF ENTERPRISES DOES NOT WARRANT THAT THIS WEB SITE OR ITS CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Golfjackpot.com makes every effort possible to display all available colors for the items it sells. However, we cannot control the settings or computer monitor quality of our users. Thus we cannot guarantee the color you see on your monitor will be the exact color of the item offered for sale.
Exercising and golf can be a potentially hazardous activity which involves a risk of injury to any and all parts of the user's body and potentially even death. By purchasing any golf products from Golfjackpot.com, or by following any golf-related advice or tips found on Golfjackpot.com, I hereby freely and expressly assume and accept any and all risks of injury while walking and playing golf.
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